Course Instructions

My Account

This will take you to your dashboard, where you will access various TABs dependent upon whether you are a Training Coordinator, a nominated learner or an individual learner. The TABs are outlined below:

This is where you will access courses that you have purchased or been nominated for. Simply click the specific course to access the learning modules.

This area will also enable you to see the completion status for each course and the certificates that you have achieved.

These TABs provide an overview of any orders and subscriptions that you have purchased.

If you have purchased download items, these will be available from this TAB.

This TAB will allow you to reset your password.

If you are a Training Coordinator, this section enables you to view your learners, courses and information on their progress. You can look at an overview of all courses and learners and can then drill down into individual courses and learners. You can also export a CSV file of this data. Please note that this data must be handled responsibly as per GDPR legislation and you are responsible for protecting this data.

Underneath this TAB, there is a drop-down which will display your course subscriptions. For course subscriptions, the drop down menu will allow you to choose your subscription and view how many user registrations you have left against that subscription.

The table below this shows the learners you have already enrolled and further down you can add further learners where you have licences available. You can add learners either individually or via a CSV file. The CSV file must be in a certain format for upload and there is a a SAMPLE CSV FILE available for you to download – amend and then upload if required.

Learning Hub

This is where you will access courses that you have purchased or been nominated for. Simply click the specific course to access the learning modules.

This area will also enable you to see the completion status for each course and the certificates that you have achieved.

Orders and Subscriptions

These TABs provide an overview of any orders and subscriptions that you have purchased.

Downloads

If you have purchased download items, these will be available from this TAB.

Account Details

This TAB will allow you to reset your password.

Reporting

If you are a Training Coordinator, this section enables you to view your learners, courses and information on their progress. You can look at an overview of all courses and learners and can then drill down into individual courses and learners. You can also export a CSV file of this data. Please note that this data must be handled responsibly as per GDPR legislation and you are responsible for protecting this data.

Training Coordinator Management

Underneath this TAB, there is a drop-down which will display your course subscriptions. For course subscriptions, the drop down menu will allow you to choose your subscription and view how many user registrations you have left against that subscription.

The table below this shows the learners you have already enrolled and further down you can add further learners where you have licences available. You can add learners either individually or via a CSV file. The CSV file must be in a certain format for upload and there is a a SAMPLE CSV FILE available for you to download – amend and then upload if required.

Using the Courses

Please click the Learning Module link in the Lessons and the Learning module will begin to load.  When the Learning Module loads you can choose to use it as is or click the “Go Fullscreen” button. If you use “Go Fullscreen”, use the ESC key on your computer to exit “Fullscreen”.

At any time you can close and open the Content List within the learning Module using the 3 vertical lines icon (often referred to as the hamburger icon) in the top left hand side.

Most modules includes an assessment, which takes you through a range of questions based on the materials you will cover in the Learning Module.  You will need to achieve a score of 80% to pass the course and attain your certificate.

Work through each lesson and then click the “Mark Complete” button when you have completed the material in the lesson. This ensures the LMS (the Learning Management System you are using) registers your lesson completion